Privacy Policy
This policy outlines our commitments to transparency, data protection, and confidentiality across all Soft Clerk services and communications.
Information We Collect
Soft Clerk (“we,” “our,” or “us”) collects information you provide directly to us when submitting a quote request, booking a consultation, or communicating via our website.
This may include your name, email address, company name, project specifications, technical requirements, and any other details you choose to share in discovery messages.
How We Use Your Information
We use the collected information exclusively for the following purposes:
- Preparing accurate project scopes, estimates, and architecture proposals.
- Communicating with you regarding discovery meetings, milestones, and project deliverables.
- Maintaining records of inquiry transactions and contractual agreements.
- Improving our website performance, security, and client onboarding workflows.
Data Protection & Confidentiality
We treat all client project ideas, wireframes, technical specifications, and proprietary code with the highest degree of confidentiality.
We employ industry-standard encryption protocols (TLS/SSL in transit and AES-256 at rest) and access controls to safeguard your data against unauthorized access, disclosure, or alteration.
Third-Party Service Providers
We may utilize trusted third-party infrastructure providers to support our operations, including transactional email delivery (Resend), database hosting (Supabase / PostgreSQL), and edge content delivery (Vercel & Cloudflare).
These providers are contractually obligated to handle data securely and are strictly prohibited from utilizing your personal information for their own marketing purposes.
Your Data Rights (GDPR & International)
Depending on your location, you have the right to request access to, correction of, or deletion of your personal data stored with us. You may also object to or restrict certain data processing activities.
To exercise any of these rights, contact us at privacy@softclerk.com.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or applicable legal requirements. The updated date at the top of this page indicates the most recent revision.
Document Sections
If you have questions regarding this agreement or data privacy, please contact our team.
legal@softclerk.com →